SERVICE

Our Beta Three Company policy is to pay close attention to all of our existing, and prospective customer needs; by providing the best before, during, and after sales service possible. Beta Three has a professional team of customer service and technical support engineers whose main purpose is to provide support for all our customers service requirements in a timely manner.


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Service - Before Sales
> Carefully research global product requirements to meet our customers needs

> Design and manufacture products to suit our global customers needs

> Build a working relationship with our customers to help us better understand their business and product requirements

> Support our customers by providing specific project designs with new and innovative ideas

> Support project negotiations when requested with technical information and project and product design




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Service - During Sales

> Deliver all product orders on or before the agreed delivery time. Offer in-depth training on all products, their applications and any service requirements

> Offer full sales, engineering and technical support for our products including installation and maintenance

> Problem-solve any product related issues with a quick response




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Service - After Sales

> Maintain appropriate customer records

> Routinely follow-up and meet any further customer requests for product related assistance

> Follow-up any compliments or complaints from our customers in a timely manner

> Maintain an up-to-date informative website to provide our customers with quality product information







Learn More About Us
  • Latest automated technology for manufacturing and assembly processes.
  • Innovation makes us globally recognised.
  • Continuing to improve our quality and meeting customers’needs.
  • Great customer service is our guarantee.